FREQUENTLY
Asked Questions
General Questions
Delhi Camera Exchange by GP is a trusted platform where photographers, videographers, and content creators can buy, sell, or exchange new and pre-owned cameras, lenses, and photography accessories at competitive prices.
We deal in DSLR cameras, mirrorless cameras, camera lenses, action cameras, flashes, tripods, drones, gimbals, camera bags, lighting equipment, and various photography accessories from leading brands.
Simply browse our website to purchase equipment or submit your product details if you wish to sell or exchange your photography gear. Our team will guide you through the entire process.
Selling & Exchange
Choose the product you want to sell, provide its details and condition, and request a quotation. After inspection, we’ll make a final offer, and once accepted, you’ll receive your payment.
The online quotation is an estimated value based on the information you provide. If the product matches the submitted details during inspection, you’ll receive the quoted amount. Any difference in condition or missing accessories may result in a revised offer.
Yes. You can exchange your existing camera or photography equipment for another eligible product. The value of your old equipment will be adjusted against your new purchase after inspection.
Orders, Shipping & Returns
Yes. We deliver products across India through trusted courier partners. Delivery timelines may vary depending on your location and product availability.
Eligible products may be returned within our return policy period, provided they meet our return conditions. Please refer to our Refund & Return Policy for complete details.
Orders are usually processed within 1–2 business days after confirmation. Delivery timelines depend on your location and the courier service.
Payments & Support
We accept major payment methods including UPI, debit cards, credit cards, net banking, bank transfers, and other secure payment options available during checkout.
Yes. For security and ownership verification, valid government-issued identification may be required before completing the transaction.
You can reach our customer support team by phone, email, or WhatsApp. Visit our Contact Us page for the latest contact details, and we’ll be happy to assist you.